How can we help?
Short answers to the questions learners ask most.
Learning on the web
How does Lingosu choose words?
It picks a few common words on the page and shows them in the language you are learning, so the page stays easy to read. You set how many in the extension’s settings.
Why doesn’t it work on some pages?
Chrome doesn’t let extensions run on its own pages, the Chrome Web Store, or inside some apps and PDF viewers. On those, Lingosu stays quiet.
Can I turn it off on a site?
Yes. Open Lingosu from the toolbar and switch it off for that site. It stays off there until you turn it back on.
Account and devices
Do I need an account?
No. Everything works without one. An account keeps your progress safe and brings it to every computer.
How do I use Lingosu on another computer?
Add Lingosu to Chrome there and sign in once. Your languages, words, streak and Premium come back by themselves.
How do I delete my account?
Open your account, choose Edit profile, then Delete account. Everything linked to it is removed.
Premium and billing
How do I cancel?
Account, Plan and billing, Manage billing. Premium stays on until the end of the period you paid for.
Premium isn’t showing in the extension.
Sign in to the extension with the same email you used to buy. If it still says Free, open your account here and check My browsers: Premium works on up to 3.
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